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Terms & Conditions

Last Updated: 2/26/2025

Welcome to JUNK Riddance! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or using our website (https://www.junkriddance.pro) or booking our services, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our website or services.

1. Definitions

  • “Company,” “We,” “Our,” or “Us” refers to JUNK Riddance.
  • “User,” “You,” or “Your” refers to any person accessing our website or using our services.
  • “Service(s)” refers to carpet cleaning, tile cleaning, upholstery cleaning, air duct cleaning, water damage restoration, and any other services provided by JUNK Riddance.

2. Booking and Payments

  • Appointments can be scheduled via phone, or in person.
  • Prices for our services may vary based on location, service type, and the condition of the area being cleaned.
  • Payment is due at the time of service unless otherwise agreed upon.
  • We accept cash, credit/debit cards, and other approved payment methods.
  • Any additional charges will be discussed and confirmed before service completion.

3. Cancellation and Rescheduling Policy

  • Cancellations must be made at least 24 hours before the scheduled appointment.
  • A cancellation fee may apply if an appointment is canceled less than 24 hours before the scheduled time.
  • Rescheduling is subject to availability.

4. Service Satisfaction and Limitations

  • We strive to provide the best results; however, we cannot guarantee complete removal of stains, odors, or damage beyond normal cleaning capabilities.
  • Certain stains (e.g., pet urine, red wine, ink) may require additional treatments at an additional cost.
  • If you are not satisfied with our service, please contact us within 48 hours of service completion for a possible resolution.

5. Liability and Damages

  • We take great care in handling your property; however, we are not liable for pre-existing damage or deterioration of carpets, upholstery, or other materials.
  • We are not responsible for damage resulting from improper installation, manufacturer defects, or customer misuse.
  • Please inform our technicians of any fragile or valuable items in the service area before work begins.

6. Customer Responsibilities

  • The customer must provide access to the property at the scheduled appointment time.
  • The area to be cleaned should be free of personal items, clutter, and excessive debris.
  • Water and electricity must be available for the cleaning process.

7. Privacy Policy

  • We respect your privacy and only collect necessary personal information for scheduling and service fulfillment.
  • We do not sell or share your personal information with third parties, except as required to process transactions or comply with legal obligations.
  • For more information, please review our Privacy Policy.

8. Website Use

  • The content on our website is for informational purposes only and is subject to change without notice.
  • Unauthorized use of our website, including but not limited to hacking, scraping, or transmitting harmful code, is strictly prohibited.
  • We are not responsible for third-party links or external websites accessed through our site.

9. Changes to Terms and Conditions

  • We reserve the right to update these Terms and Conditions at any time.
  • Continued use of our website or services after changes are made constitutes acceptance of the revised terms.

10. Governing Law

  • These Terms and Conditions are governed by the laws of the state in which JUNK Riddance operates.
  • Any disputes arising from these terms shall be resolved in the applicable courts of that state.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

JUNK Riddance

(920) 375-6674